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Oregon · Article Updated May 25, 2026

Infotainment Defects Under Oregon Lemon Law

Infotainment failures — head-unit lockup, CarPlay disconnects, backup-camera failure — under Oregon § 646A.402.

Infotainment defects are increasingly common as vehicle systems become more software-dependent. Oregon’s Lemon Law (§ 646A.402) covers infotainment nonconformities when they substantially impair use, market value, or safety (including backup-camera safety functions).

Common infotainment failure modes

  • Head-unit lockup / freeze.
  • Random reboots.
  • Bluetooth / CarPlay / Android Auto disconnects.
  • Backup camera failure — federally required safety feature.
  • Navigation lockup.
  • Audio system failure.
  • Voice recognition failure.

Brand-specific patterns

  • Tesla MCU2 eMMC failure — Model S/X early 2018+ units (recall).
  • Ford SYNC 3 / SYNC 4 — repeated module failures.
  • GM Infotainment 3 (Cadillac CUE) — touchscreen delamination.
  • Audi MMI — system lockup.
  • VW MIB2 / MIB3 — system lockup.
  • BMW iDrive — module replacement cycles.
  • Subaru Starlink — touchscreen issues, software updates needed. Strong OR pattern.
  • Stellantis UConnect 5 — random reboots.
  • Honda Display Audio — Bluetooth issues.
  • Toyota Entune / Audio Multimedia — touchscreen, CarPlay.

Why infotainment defects qualify

  1. Safety implications — backup camera failure is a federal safety requirement.
  2. Substantial impairment of market value — infotainment costs $2-5K to replace.
  3. Cumulative attempts — typically requires multiple software updates or module replacements.

Documentation specifics

  • Specific failure conditions — cold start, hot start, post-update.
  • Software version at each visit.
  • Module replacement ROs.
  • CarPlay/Android Auto compatibility — note phone model and OS version.

Bottom line

Infotainment defects qualify under § 646A.402 when they substantially impair use, market value, or safety.

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