Steering and Suspension Defects in NC Lemon Law Cases

Steering and suspension defects routinely meet NC’s substantial-impairment test under § 20-351.2(5).

Common defect categories

• Electric power steering (EPS) failures.
• Steering wheel vibration.
• Vehicle pulling or wandering.
• Air suspension failures (BMW, Mercedes, Range Rover, Audi, Tesla).
• Strut and shock failures.
• Death wobble — Jeep Wrangler, Gladiator, Ram trucks.

What manufacturers typically argue

• “Within design tolerance.”
• “Customer’s driving caused it.”
• “Repair was successful.”
• “Tire issues, not steering.”

What you should do

1. Document each repair attempt.
2. Track loaner / rental days as business days OOS.
3. Send certified-mail notice.
4. Get a NC lemon-law attorney reviewing.

These cases settle reliably with UDTPA mandatory § 75-16 trebling and dual mandatory attorney-fee provisions.

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